User-Friendly and Affordable IT Services for Small Businesses

Let us serve you!

If you're looking for customizable and affordable full-service IT solutions for your business or home, click here to contact us!

Who are we?

We are a team of people who love technology and helping others to achieve their goals. Our team has decades of experience in information technology and communication industries. We are excited to research about and implement the latest technological advances to help you be more efficient with your workflow. Unlike other IT service companies that target large business enterprises, we specialize in (and prefer working with) small local businesses and private individuals. No job is too small, and every customer is important. You can count on us for timely, professional, and friendly service at affordable prices.

Sophie Doell
President
Sharpest Tool Technology Services.

Our Specialties

We specialize in customized, flexible, creative, and most-bang-per-buck solutions to challenges that arise everyday in business and home technology environments. We listen to you to find out your goals and needs, then offer full-service solutions that best suit your needs and budgets, including initial consultation, installation, system and network monitoring, and ongoing user support and training.

Networking and Managed Services

We can design, install, maintain, and manage your networking system (including VOIP) at lower cost. If you have an old network system, we can redesign and upgrade your system to be more efficient, increasing your productivity by spending less time waiting for your computers to do what you want them to do.

Why Networking Is Better With Us?

We are the perfect solution to small and medium size businesses who need IT services but cannot afford an IT staff.  We offer flexible contractual plans as well as à la carte services on an as-needed basis.  We offer contracts for network monitoring, equipment maintenance (PBX/VOIP and all devices in your network), and server management (Microsoft and Linux).   In addition to direct call numbers, our customers also have 24/7 access to our online helpdesk system to request service.

Office 365/Exchange/Azure

We can show you how to use Microsoft Office 365 for your business. We can help you choose the components you need and show you how to get the most from your subscription. We give you full support, from initial setup (if you’re not yet subscribed) to management of Exchange mailboxes and Azure Active Directory. We can even provide user training for your employees.

Why Is Office 365 Better With Us?

Microsoft Office 365 is a rapidly changing product requiring constant reading and use of the new features and options. We are a team of dedicated IT professionals who keep up with the latest changes and updates to MS Office 365 products.  We can get you acquainted with all that Office 365 has to offer your company and advise you on how to maximize your Office 365 subscriptions, getting you up and running quicker than if you were to do this on your own.

Broken Equipment?

Whether you need immediate care or non-time-sensitive repair or upgrade, we offer per-hour on-site rate or flat-rate off-site repair service. We can fix computers (desktops and laptops), printers, VOIP phones, and networking equipment. We are honest and upfront. If it is more cost efficient to replace than to repair, we will tell you and help you find the best replacement for your budget.

Why Let Us Fix Your Equipment?

The difference between us and other fix-it companies is that we only charge for the service.  The parts are purchased by you (we help you find the best deal) and don't have any additional markup.  We are honest and will let you know when it is more cost effective for you to buy new equipment than to pay us to repair it. 

Budget Monitoring and Maintenance Plan

Network Monitoring, On Site Visits, and More!

When you subscribe to our network monitoring and PC maintenance program, you get the following benefits:

Service Details

We will install our own equipment to monitor your network 24/7 for any sign of equipment failure or intrusion. We’re constantly adding to this feature of our service as new technology becomes available to us.

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Photo by Alejandro Escamilla on Unsplash

We will call or visit you at least once a month at no extra charge to ensure that your network equipment and registered devices are operating optimally and meeting your business or personal needs.

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Photo by Alejandro Escamilla on Unsplash

We will check periodically to make sure your computer’s drivers and BIOS are up to date, to minimize any down time due to incompatibility with the operating system or software applications. We will upgrade the firmware of your network equipment as needed to keep your network uptime at the maximum possible.

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Photo by Alejandro Escamilla on Unsplash

Simple verbal support over the phone (up to 30 minutes per issue) is included in your subscription.

If you need support via remote access or onsite visit, we offer a significant discount on the hourly rate and waive the trip charge.

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Photo by Alejandro Escamilla on Unsplash

Our Customers Say

Contact Us!

Give us a call!

Toll-Free:   844-894-8324 (TECH)

Office Hours

Monday - Friday:   9AM - 5 PM

Closed on Saturday and Sunday

Or submit your message using the form below!

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